TERMS & CONDITIONS

Effective Date: March 4, 2026   |   Last Updated: March 4, 2026

IMPORTANT NOTICE: PLEASE READ THESE TERMS CAREFULLY BEFORE ACCESSING THIS WEBSITE OR PLACING AN ORDER. BY PROCEEDING, YOU AGREE TO BE LEGALLY BOUND BY THESE TERMS. IF YOU DO NOT AGREE, PLEASE EXIT IMMEDIATELY.

These Terms & Conditions ("Terms") constitute a legally binding agreement between:

REVVOGUE Clothing, an individual carrying on business as a sole proprietor under the trade name "REVVOGUE", having its principal place of business at [Complete Postal Address, City, PIN Code, Maharashtra, India], reachable at Email: revvogue.business@gmail.com and Phone: +91 7710857053 / +91 8169357858 (WhatsApp only — no calls) (hereinafter referred to as "REVVOGUE", "Company", "we", "us", or "our");

AND

Any natural or legal person who accesses, browses, registers on, or transacts through the Website (hereinafter referred to as "you", "User", or "Customer").

1. Legal Status; Electronic Record; Binding Acceptance

1. These Terms constitute an electronic record within the meaning of the Information Technology Act, 2000 and the rules framed thereunder, and the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021. No physical or digital signature is required to give these Terms legal effect.
2. By accessing the Website, browsing its contents, registering an account (if applicable), or placing an Order, you conclusively acknowledge that you have read, understood, and freely, voluntarily, and unambiguously accepted these Terms and agree to be bound by them.
3. If you do not accept any provision of these Terms, you must immediately cease accessing the Website and refrain from placing any Order.
4. REVVOGUE may at its discretion publish additional Supplementary Policies including a Return, Replacement and Refund Policy, Shipping Policy, and Privacy Policy, all of which are incorporated into and form part of these Terms by reference. In the event of any conflict, these Terms shall prevail in accordance with Clause 24.5.

2. Eligibility and Customer Representations

1. You represent and warrant that you are at least eighteen (18) years of age and possess full legal capacity to enter into contracts under the Indian Contract Act, 1872. Persons who are minors, undischarged insolvents, or otherwise legally incompetent are not permitted to transact on the Website.
2. You agree to provide true, complete, accurate, and current information at the time of Order placement, including your full name, delivery address, telephone number, and email address, and to promptly update such information in the event of any change.
3. You shall be solely responsible for maintaining the confidentiality of your account credentials (if applicable) and for all activities conducted through your account. REVVOGUE shall not be liable for any loss arising from unauthorised use of your credentials unless directly caused by REVVOGUE's wilful misconduct.

3. Business Model Disclosure; Print-on-Demand Nature; Third-Party Fulfilment

1. REVVOGUE is engaged in the business of designing, branding, and selling custom-printed unisex t-shirts under the trade name "REVVOGUE".
2. All Products are manufactured on a made-to-order / print-on-demand ("POD") basis. Each unit is individually produced pursuant to the specific design, colour, and size selected by the Customer at the time of Order placement. No pre-manufactured inventory is maintained.
3. For the purposes of operational fulfilment, REVVOGUE engages independent third-party vendors for printing, packaging, and/or dispatch. Such vendors operate on a principal-to-principal basis as independent contractors and shall not be construed as agents, employees, or representatives of REVVOGUE. Notwithstanding the foregoing, REVVOGUE remains the seller of record for all transactions completed through the Website and assumes full accountability to the Customer as contemplated herein.
4. Disclosure under the Consumer Protection (E-Commerce) Rules, 2020: REVVOGUE is the marketplace entity and the seller of the Products listed on the Website. There is no third-party seller distinct from REVVOGUE in respect of Products listed herein.

4. Product Information; Display Representations; Permissible Variation

1. Product images, mock-ups, lifestyle renders, and size previews displayed on the Website are for illustrative purposes only. The actual delivered Product may exhibit minor variation in shade, contrast, saturation, print placement, print finish, or fabric texture due to differences in individual device display calibration, ambient lighting conditions, photographic rendering, textile characteristics, and commercial printing processes.
2. Such minor inherent variations, which are consistent with industry norms for printed textiles, shall not be treated as defects or grounds for return, replacement, or refund.
3. REVVOGUE reserves the right to modify product specifications, materials, packaging, labels, and/or hang-tags without prior notice, provided that such modifications do not materially reduce the functional quality of the Product as compared to the description at the time of Order placement.

5. Size Selection; Measurement Responsibility; Exclusion of Size-Related Returns

1. The Website provides a comprehensive size chart and measurement guidance for each product. You are solely and exclusively responsible for selecting the appropriate size prior to Order placement.
2. REVVOGUE strongly recommends that you take and record your body measurements strictly in accordance with the size guide provided, before confirming your Order.
3. SIZE SELECTION IS FINAL: Products are NOT eligible for return, replacement, exchange, or refund on the ground of incorrect size selection by the Customer, subjective fit preference, or any dissatisfaction arising from the size chosen. This exclusion applies regardless of whether the delivered Product conforms to the specifications of the selected size.

6. Prices; Taxes; Invoicing

1. All prices displayed on the Website are denominated in Indian Rupees (INR) and are inclusive of all applicable taxes and levies. No separate GST is charged on Products.
2. REVVOGUE shall issue a valid invoice or receipt to the Customer for every completed purchase, in compliance with applicable laws.
3. In the event of a manifest pricing error or system glitch that results in an incorrect price being displayed and an Order being placed at such erroneous price, REVVOGUE reserves the right to cancel the affected Order prior to its submission for production and refund the full amount received to the Customer's original payment method. REVVOGUE shall communicate such cancellation and the corresponding refund timeline to the Customer without undue delay. Such refund shall be for the full amount received from the Customer without any deduction.

7. Payment Terms; Prepaid Model; Payment Gateway

1. REVVOGUE operates on a strictly prepaid basis. No cash-on-delivery (COD) option is offered. All Orders must be paid in full at the time of Order placement.
2. Payments are processed exclusively through Razorpay Payment Solutions Private Limited ("Razorpay") and/or such other authorised payment gateway(s) as REVVOGUE may integrate from time to time. Accepted payment methods include UPI, Credit/Debit Card, Net Banking, and Wallets. By completing a transaction, you agree to abide by the applicable terms of service and privacy policy of the respective payment gateway.
3. REVVOGUE does not store, access, or retain your payment card details, UPI PIN, net banking credentials, or any other sensitive payment instrument data. All such data is handled solely by the payment gateway in accordance with its PCI-DSS compliant infrastructure.
4. REVVOGUE shall not be liable for any loss, damage, or inconvenience arising solely from: (i) payment gateway downtime or technical failure; (ii) transaction decline or failure due to bank or network issues; (iii) incorrect payment details entered by the Customer; or (iv) unauthorised access attributable to the Customer's device, credentials, or account security, except to the extent directly caused by REVVOGUE's wilful misconduct or gross negligence.
5. Where a payment is debited from the Customer's account but an Order confirmation is not received, the Customer must contact REVVOGUE within forty-eight (48) hours. REVVOGUE will investigate and, if the amount is confirmed as received and no Order was created, refund the same to the original payment method within a reasonable period.

8. Order Placement; Contract Formation; Production Lock-In; Pre-Production Cancellation

1. An Order is deemed "placed" upon the Customer completing the checkout process and successful receipt of payment by REVVOGUE or its designated payment gateway.
2. A binding contract of sale is formed only upon REVVOGUE issuing a formal Order Confirmation to the Customer via email, SMS, WhatsApp, and/or the Website's order confirmation page. REVVOGUE reserves the right to decline or withhold Order Confirmation at its reasonable discretion, including without limitation where payment verification is pending.

CLAUSE 8.3 — PRODUCTION LOCK-IN (NO CANCELLATION AFTER PRODUCTION): Given the inherently bespoke and print-on-demand nature of the Products, once an Order is submitted by REVVOGUE for production (i.e., released into the printing and fulfilment workflow), it CANNOT be cancelled, modified, or refunded, except as expressly provided under the defect, damage, or material mismatch process set out in Clauses 11 and 12 of these Terms and/or the Return & Replacement Policy.

3. Pre-Production Cancellation Window: If a Customer requests cancellation in writing before the Order has been submitted for production, REVVOGUE may, in its sole and reasonable discretion, accept such cancellation and process a refund of the product price, subject to deduction of actual payment gateway processing charges incurred, to the extent permissible under applicable law.
4. REVVOGUE reserves the right to unilaterally cancel an Order prior to production for any of the following reasons, without liability to the Customer beyond refund of amounts received: (i) suspected fraud or misuse of payment instruments; (ii) incorrect, incomplete, or non-serviceable delivery address; (iii) violation of these Terms; (iv) unavailability of materials; or (v) any other reasonable operational or legal ground. Any amounts paid shall be refunded to the original payment method within a reasonable period.
5. The Customer acknowledges that a pre-production cancellation refund is not a right but is at REVVOGUE's sole and reasonable discretion. The deduction of actual payment gateway processing charges, where applicable, shall be communicated to the Customer prior to processing the refund. REVVOGUE shall not deduct any amount beyond actual gateway charges incurred.

9. Shipping, Delivery, and Risk Transfer

1. Products shall be dispatched to the address provided by the Customer at the time of checkout. The Customer is solely responsible for ensuring that the delivery address, contact details, and any applicable delivery instructions are accurate and serviceable.
2. Estimated dispatch timelines: REVVOGUE endeavours to dispatch Orders within 7 (seven) business days of Order Confirmation, subject to production capacity, logistics availability, and other operational factors. Customers located in Maharashtra and Gujarat (proximate to REVVOGUE's base in Thane/Mumbai) can generally expect faster delivery than customers in other regions. Delivery timelines displayed on the Website are estimates based on courier partner commitments and are not contractual guarantees.
3. Delays in delivery may occur on account of courier or logistics partner operations, natural calamities, government-mandated restrictions, force majeure events, or other circumstances beyond REVVOGUE's reasonable control. REVVOGUE shall not be liable for delays attributable to such circumstances.
4. Risk of Loss and Title Transfer: Legal title to the Product and the risk of loss, damage, or destruction shall transfer to the Customer upon physical delivery of the Product to the delivery address specified by the Customer (or the Customer's duly authorised recipient).
5. If delivery fails due to: (i) an incorrect or incomplete delivery address furnished by the Customer; (ii) non-availability of the Customer or authorised recipient during delivery attempts; or (iii) refusal of acceptance, re-shipment charges (if operationally feasible) shall be borne by the Customer. Refunds may be declined to the extent costs have been incurred, subject to applicable consumer law.

10. Product Care, Washing, and Usage Instructions (Mandatory)

1. The Products are printed textile garments and require strict adherence to the care instructions set out herein and as affixed to the Product label. Non-compliance with care instructions may cause irreversible colour fading, colour bleed, print deterioration, or fabric damage, which shall not constitute defects attributable to REVVOGUE.
2. Mandatory Care Instructions: You agree to comply with the following:
   • Wash the t-shirt separately and away from other garments for the first five to six (5–6) wash cycles;
   • Do not wash together with light-coloured or white garments during initial wash cycles;
   • Use mild, colour-safe detergent; do not use bleach, optical brighteners, or harsh chemical agents;
   • Do not tumble-dry at high heat; dry in the shade away from direct sunlight;
   • Do not iron directly over or on the printed surface; use a reverse-side iron or a pressing cloth.
3. Expected Characteristics: You acknowledge and accept that minor initial colour bleed or slight tonal shift in the wash may occur as a natural characteristic of the printing medium and fabric. Such minor effects, within industry-accepted limits, shall not be treated as product defects.
4. No Liability for Collateral Damage: REVVOGUE shall not, under any circumstances, be liable for any damage caused to other garments, items, surfaces, or washing appliances resulting from the Customer's failure to comply with the care instructions set out herein.

11. Defects, Damage in Transit, and Material Mismatch; Inspection and Notice Requirements

1. The Customer must inspect the delivered Product in its entirety immediately upon receipt and prior to use.
2. Eligible Complaints: A complaint may be raised only in the following circumstances:
   
   (a) The Product received is visibly damaged (attributable to transit or manufacturing);
   (b) The Product is materially defective (including print defects not constituting permissible variation as described in Clause 4);
   (c) A materially incorrect item has been delivered (wrong design, wrong size as compared to the confirmed Order, or wrong product).
3. Notice Period: All eligible complaints must be communicated to REVVOGUE in writing within forty-eight (48) hours of the date and time of delivery of the Product, at: Email: revvogue.business@gmail.com or via WhatsApp at +91 7710857053 / +91 8169357858.
4. Documentation Required: Each complaint must be accompanied by all of the following:
   
   (a) The Order ID and relevant Order details;
   (b) Clear, high-resolution photographs of the Product, clearly showing the alleged defect, damage, or mismatch; and
   (c) A continuous, unedited unboxing video commencing from the sealed package and capturing the entire process of opening through first inspection of the Product.
5. UNBOXING VIDEO IS MANDATORY: The unboxing video serves as the primary evidentiary basis for claims of transit damage and/or wrong item delivery. REVVOGUE reserves the right to reject claims unsupported by a valid unboxing video. Where a Customer can demonstrate, to REVVOGUE's reasonable satisfaction, that the recording of a video was not feasible due to circumstances genuinely beyond the Customer's control, REVVOGUE may assess the claim on the basis of available supporting evidence, acting reasonably and in good faith.
6. Complaints raised after the forty-eight (48) hour notice period, or without the required documentation, shall be liable to be summarily rejected, save where applicable consumer protection law mandates otherwise.

12. Returns, Replacement, and Refunds

1. Restricted Returns: Owing to the made-to-order and custom-printed nature of the Products, returns are not accepted except in cases of eligible defect, transit damage, or material mismatch as set out in Clause 11. REVVOGUE does not accept returns on grounds of change of mind, design preference, or size selection.
2. Replacement as Primary Remedy: For claims that are verified and approved by REVVOGUE, the primary remedy offered shall be replacement of the same Product (same confirmed design and size) at no additional cost to the Customer.
3. Refund as Fallback Remedy: A monetary refund shall be issued only where replacement is not operationally feasible (by reason of discontinuation of the design, production constraints, or persistent inability to rectify the defect through replacement). In such cases, REVVOGUE shall refund the product price actually paid by the Customer to the original payment method within a reasonable time, not exceeding thirty (30) days from the date of approval of the claim.
4. Reverse Pickup: Where REVVOGUE approves a return, it shall arrange a reverse pickup of the Product from the Customer's delivery address. The Customer must ensure that the Product is securely repackaged in its original or equivalent packaging, with all original labels, hang-tags, and accessories intact (save for the alleged defect or damage). REVVOGUE reserves the right to reject a replacement or refund claim if the returned Product is found to have been tampered with, altered, or returned in a condition inconsistent with the reported defect. For the avoidance of doubt, REVVOGUE may also reject or reduce the applicable remedy where the returned Product has been further damaged through mishandling by the Customer after receipt, washed or used subsequent to receipt contrary to care instructions, or tampered with or modified in any way after delivery.
5. Grounds for Rejection: REVVOGUE shall be entitled to reject a claim in the following circumstances:
   
   (a) The claim pertains to incorrect size selection by the Customer;
   (b) The alleged defect constitutes normal wear and tear or ageing;
   (c) The Product has been washed or cared for in a manner contrary to the mandatory care instructions in Clause 10;
   (d) The Product has been subjected to unauthorised alteration, repair, or modification;
   (e) The Product has been misused, abused, or subjected to abnormal conditions of use;
   (f) The complaint was filed outside the prescribed notice period and documentation requirements.
6. Assessment Timeline: Upon receipt of a complete claim submission (inclusive of all evidence required under Clause 11), REVVOGUE shall acknowledge receipt within forty-eight (48) hours and communicate its decision (approval, rejection, or request for further information) within seven (7) business days. Where physical inspection of a returned Product is required, the seven (7) business day period shall run from the date of REVVOGUE's receipt of the returned Product.

13. Intellectual Property; AI-Assisted Designs; Licence to Customer

1. Ownership: The trade name "REVVOGUE", all associated logos, trade dress, brand identifiers, and all designs, artworks, graphics, illustrations, and creative works embodied in or applied to the Products, and all content published on the Website (collectively, "REVVOGUE IP"), are the exclusive proprietary property of REVVOGUE and/or its duly licenced third-party owners. Nothing in these Terms shall be construed as a waiver or transfer of any intellectual property rights.
2. AI-Assisted and Digitally Generated Designs: The Customer acknowledges that certain designs available on the Website may have been conceptualised, generated, curated, selected, edited, adapted, and/or composited using AI-based generation tools, licensed digital design software, and/or other creative technologies by REVVOGUE. REVVOGUE asserts full creative ownership over such final selected and curated outputs to the extent permissible under applicable law.
3. No Warranty of Exclusivity or Uniqueness: The Customer acknowledges that AI and digital design tools may, independently, produce visually similar or identical outputs for third parties. REVVOGUE does not warrant, represent, or guarantee the exclusivity, uniqueness, or singularity of any specific design or creative output. The Customer shall have no claim against REVVOGUE on account of such similarity.
4. No Transfer of Intellectual Property on Purchase: The purchase of a Product confers no intellectual property rights of any kind (including copyright, trade mark rights, or design rights) in or to the design applied to the Product upon the Customer.
5. Limited Personal Use Licence: Subject to full and confirmed payment, REVVOGUE grants the Customer a limited, non-exclusive, non-transferable, revocable, royalty-free licence to use the purchased Product solely for personal, non-commercial purposes. This licence does not extend to the design itself.
6. Prohibited Acts: The Customer shall not, without REVVOGUE's prior written consent: (i) reproduce, copy, scan, photograph, or digitally capture the design for any purpose; (ii) print, embroider, or otherwise apply the design to any other goods or materials; (iii) sell, sublicence, distribute, or commercially exploit the design; or (iv) create derivative works based on the design.
7. Website Content: The Customer shall not copy, scrape, reproduce, crawl, reverse engineer, disassemble, distribute, publicly display, publish, modify, or create derivative works from any content on the Website, including but not limited to images, code, text, and design elements, except as expressly permitted by law.

14. User Conduct and Prohibited Uses

You represent and undertake that you shall not, at any time:

1. Use the Website for any purpose that is unlawful, fraudulent, or contrary to public policy under Indian law;
2. Attempt to gain unauthorised access to any portion of the Website, its infrastructure, servers, databases, or associated systems;
3. Introduce, transmit, or upload any virus, malware, ransomware, spyware, or other malicious code;
4. Interfere with, disable, or circumvent any security feature, access control, or authentication mechanism of the Website;
5. Submit any false, fraudulent, or exaggerated complaint or initiate a wrongful chargeback with the intent to obtain an unjustified refund, replacement, or commercial advantage;
6. Infringe the intellectual property, privacy, or other rights of REVVOGUE or any third party;
7. Use the Website or Products for any commercial purpose, including resale, without REVVOGUE's prior written authorisation.

REVVOGUE reserves the right, without prior notice or liability, to suspend or permanently terminate your access to the Website for any breach of this Clause, and to pursue such legal remedies as may be available.

15. Chargebacks; Fraudulent Disputes

1. The Customer acknowledges that initiating a chargeback or payment dispute through their bank or card network without first exhausting REVVOGUE's internal dispute resolution process (as set out in Clause 19) constitutes a breach of these Terms where such chargeback is found to be unwarranted.
2. In the event that REVVOGUE successfully disputes and prevails against a fraudulent or unjustified chargeback, REVVOGUE reserves the right to: (i) permanently blacklist the Customer and refuse future Orders; (ii) recover from the Customer all direct costs incurred by REVVOGUE in contesting the chargeback, including payment gateway dispute handling fees; and (iii) initiate such civil or criminal proceedings as may be available under applicable law.
3. REVVOGUE shall not be obligated to fulfil any further Order placed by a Customer who has previously initiated an unjustified chargeback.

16. Force Majeure

1. Neither Party shall be held liable for any failure or delay in the performance of its obligations under these Terms to the extent such failure or delay is caused by, or results from, a Force Majeure Event.
2. For the purposes of these Terms, "Force Majeure Event" means any event or circumstance beyond a Party's reasonable control, including without limitation: acts of God; natural disasters (earthquake, flood, storm, lightning, fire); epidemic, pandemic, or public health emergency declared by a competent authority; war, invasion, armed conflict, terrorism, or riot; government orders, sanctions, embargoes, or actions of regulatory authorities; strikes or industrial action not involving REVVOGUE's own workforce; failure of third-party logistics or telecommunications infrastructure; or internet outages.
3. Upon occurrence of a Force Majeure Event, REVVOGUE shall: (i) notify the Customer within a reasonable time; (ii) be excused from performance for the duration of the Force Majeure Event; and (iii) use commercially reasonable efforts to resume performance as soon as practicable.
4. If a Force Majeure Event continues for a period in excess of thirty (30) days and directly prevents fulfilment of a confirmed Order, either Party may cancel the affected Order upon written notice, and REVVOGUE shall refund the product price paid to the Customer within a reasonable period. For the avoidance of doubt, this Clause applies equally to the production and dispatch of replacement units under Clause 12, and REVVOGUE's obligation to dispatch a replacement shall be suspended for the duration of any Force Majeure Event.

17. Limitation of Liability; Exclusion of Consequential Loss

1. LIABILITY CAP: To the maximum extent permitted by applicable law, REVVOGUE's aggregate liability arising out of or in connection with any single Order (whether arising in contract, tort including negligence, strict liability, or otherwise) shall not, in any event, exceed the product price actually paid by the Customer for the specific Product giving rise to the claim.
2. Exclusion of Indirect and Consequential Loss: To the maximum extent permitted by law, REVVOGUE shall not be liable for any: (i) indirect, special, incidental, or consequential loss; (ii) loss of profit, revenue, business opportunity, or goodwill; (iii) reputational harm; (iv) emotional distress or inconvenience; or (v) damage to other garments, items, or property arising from the Customer's failure to follow care instructions, whether or not REVVOGUE was advised of the possibility of such losses.
3. Statutory Rights Preserved: Nothing in these Terms is intended to, or shall, exclude or restrict any liability that cannot be excluded or limited under applicable law, including liability arising from fraud, wilful misconduct, death, or personal injury caused by REVVOGUE's negligence, or any statutory rights available to consumers under the Consumer Protection Act, 2019. Such statutory rights remain unaffected.

18. Disclaimer of Warranties

1. Except as expressly and specifically represented in these Terms and to the maximum extent permitted by applicable law, the Website and all Products are provided on an "as is" and "as available" basis, without any warranty of any kind, whether express, implied, statutory, or otherwise, including without limitation any implied warranty of merchantability, fitness for a particular purpose, accuracy, completeness, or non-infringement.
2. No Endorsement: Reviews, ratings, or testimonials published on the Website, whether by Users or displayed as marketing content, do not constitute a warranty, guarantee, or endorsement by REVVOGUE of any particular outcome, experience, or Product characteristic. Individual experiences may vary.
3. Website Availability: REVVOGUE does not warrant that the Website will be available at all times, uninterrupted, error-free, or free from viruses or other harmful components. The Website may be taken offline for maintenance, updates, or other operational reasons without prior notice, and REVVOGUE shall not incur any liability for such unavailability.
4. Third-Party Links: The Website may contain hyperlinks to third-party websites, social media platforms, or other external resources solely for the User's convenience. REVVOGUE does not endorse, control, or assume any responsibility for the content, privacy practices, accuracy, or policies of any such third-party website. Access to and use of third-party websites is at the User's own risk.

19. Dispute Resolution

1. Amicable Resolution: In the event of any dispute, controversy, or claim arising out of or in connection with these Terms, an Order, or any Product ("Dispute"), the Parties shall first attempt to resolve it amicably through good faith negotiations initiated by written notice from the aggrieved Party to the other. The Parties shall endeavour to resolve the Dispute within a period of thirty (30) days from the date of such notice ("Negotiation Period").
2. Arbitration: If the Dispute is not resolved within the Negotiation Period, it shall be referred to and finally resolved by arbitration in accordance with the Arbitration and Conciliation Act, 1996, as amended. The arbitration shall be conducted by a sole arbitrator mutually appointed by the Parties. In the event of failure to agree upon a sole arbitrator within fifteen (15) days, either Party may apply to the competent court for appointment of an arbitrator in accordance with the Act. The seat and venue of arbitration shall be Thane, Maharashtra. The language of arbitration shall be English. The arbitral award shall be final and binding on both Parties.
3. Consumer Forum Rights: Notwithstanding the foregoing, nothing in this Clause shall prevent a Consumer (as defined under the Consumer Protection Act, 2019) from approaching the appropriate consumer forum or redressal commission as provided under applicable consumer protection law. The arbitration clause does not apply to, and shall not be construed to limit, the statutory rights of Consumers to seek redressal through consumer fora.
4. Governing Law: These Terms shall in all respects be governed by and construed in accordance with the laws of India, without giving effect to any conflict of laws principles.
5. Jurisdiction for Non-Arbitrable Matters: Subject to Clauses 19.2 and 19.3, the courts of competent jurisdiction at Thane, Maharashtra shall have exclusive jurisdiction over all disputes or claims arising out of or in connection with these Terms that are not subject to arbitration.

20. Indemnity

You agree to defend, indemnify, and hold harmless REVVOGUE, its proprietor, employees, agents, contractors, and service providers from and against all claims, demands, losses, damages, penalties, liabilities, costs, and expenses (including reasonable legal fees) arising out of or relating to: (i) your breach of any provision of these Terms; (ii) your misuse of the Website or any Product; (iii) your violation of any applicable law or regulation; or (iv) any third-party claim arising from your actions or omissions. This indemnity is subject to applicable law.

21. Privacy and Personal Data

1. REVVOGUE collects, processes, stores, and uses personal data of Users and Customers in accordance with its Privacy Policy and in compliance with applicable law, including the Digital Personal Data Protection Act, 2023 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, as applicable.
2. Payment Processing: Razorpay and/or other payment gateway providers process payment-related personal data as independent data controllers/processors under their own privacy policies and in accordance with applicable regulatory requirements.
3. Third-Party Disclosure for Fulfilment: REVVOGUE may share the Customer's name, delivery address, and contact details with its printing/fulfilment vendors and logistics partners strictly to the extent necessary for Order production, packaging, and delivery. Such disclosures shall be governed by appropriate contractual safeguards.

22. Content Restrictions; Age-Appropriate Use

1. Certain designs or content available on the Website may be intended for adult audiences. By proceeding with a purchase, you confirm that you are eighteen (18) years of age or older and that you are acquiring the Product for lawful, personal use.
2. REVVOGUE does not knowingly sell to minors. If REVVOGUE becomes aware that a purchase was made by a minor, it reserves the right to cancel the Order prior to production and initiate a refund.

23. Grievance Officer; E-Commerce Disclosures

In compliance with the Consumer Protection (E-Commerce) Rules, 2020 and the Information Technology Act, 2000, the following information is disclosed:

All consumer complaints, grievances, and feedback may be directed to the Grievance Officer at the above contact details.

24. Modifications to Terms; Severability; Assignment; Entire Agreement

1. REVVOGUE reserves the right to amend, revise, or update these Terms at any time. Amended Terms will be posted on the Website with a revised effective date. Your continued use of the Website or placement of an Order following the posting of revised Terms shall constitute your acceptance of such amended Terms.
2. If any provision of these Terms is held by a court or tribunal of competent jurisdiction to be invalid, void, unenforceable, or contrary to applicable law, such provision shall be deemed severed from these Terms, and the remaining provisions shall continue in full force and effect and shall be construed to reflect the Parties' original intent as closely as possible.
3. REVVOGUE may assign, transfer, or novate its rights, obligations, or interests under these Terms to any successor entity, acquirer, or affiliated entity without prior consent from the Customer. You may not assign your rights or obligations under these Terms without REVVOGUE's prior written consent.
4. These Terms, together with the Privacy Policy, Return & Replacement Policy, and Shipping Policy (as updated from time to time), constitute the entire agreement between you and REVVOGUE in relation to the subject matter hereof and supersede all prior representations, discussions, understandings, or agreements.
5. REVVOGUE may publish supplementary policies including a Return, Replacement and Refund Policy, Shipping Policy, and Privacy Policy (collectively, "Supplementary Policies"), which are incorporated into and form part of these Terms by reference. In the event of any inconsistency or conflict between these Terms and any Supplementary Policy, these Terms shall prevail to the extent of such inconsistency or conflict. The Supplementary Policies are subordinate to these Terms in all respects.

25. Contact Information

26. Definitions

Unless the context otherwise requires, the following terms shall have the meanings ascribed to them below. Terms defined elsewhere in these Terms shall bear the meanings ascribed to them in the relevant clause.

"Chargeback" means a forced reversal of a payment transaction initiated by the Customer through their bank, card network, or payment instrument provider.

"Customer" means any individual or entity who places an Order on the Website for the purchase of a Product.

"Defect" means a manufacturing, printing, or material defect in a Product that materially impairs its quality or utility, and does not include: (i) minor permissible variation as described in Clause 4; (ii) normal wear and tear; (iii) damage resulting from non-compliance with care instructions; or (iv) subjective dissatisfaction with design aesthetics.

"Force Majeure Event" has the meaning ascribed to it in Clause 16.2.

"Grievance Officer" means the individual designated by REVVOGUE to receive and redress User/Customer complaints in accordance with Clause 23.

"Intellectual Property" or "IP" means all intellectual property rights including patents, copyrights, trade marks, service marks, trade secrets, design rights, and any other proprietary rights, whether registered or unregistered.

"Made-to-Order" / "Print-on-Demand" ("POD") means a fulfilment model wherein a Product is manufactured, printed, and assembled specifically for and upon placement of an individual Customer's Order, with no pre-manufactured inventory held.

"Material Mismatch" means the delivery of a Product that materially departs from the confirmed Order in terms of design or size (i.e., a product different from what was ordered), as distinct from minor permissible variation.

"Order" means a confirmed request submitted by a Customer through the Website for the purchase of one or more Products, accompanied by successful payment.

"Order Confirmation" means the written (including electronic) confirmation issued by REVVOGUE to the Customer acknowledging receipt of the Order and confirming its entry into the fulfilment workflow.

"Personal Data" has the meaning ascribed to it under the Digital Personal Data Protection Act, 2023, and includes information that can identify a specific individual.

"Product" means any custom-printed t-shirt or other garment offered for sale by REVVOGUE on the Website at any given time.

"Production" means the process of preparing and manufacturing the Product following Order Confirmation, including print file preparation, fabric sourcing (if applicable), printing, curing, and packaging.

"Replacement" means the supply of an identical or substantially equivalent Product (same design and size as originally ordered) to the Customer as a remedy for an eligible claim under Clause 12.

"Terms" means these Terms & Conditions of Website Use and Sale, together with all schedules, policies, and annexures incorporated herein by reference, as amended from time to time.

"Unboxing Video" means a continuous, unedited video recording commencing from the sealed, unopened package and capturing the entire process of opening and initial inspection of the Product, as required under Clause 11.

"User" means any person who accesses or browses the Website, whether or not they proceed to place an Order.

"Website" means the e-commerce website operated by REVVOGUE at https://www.revvogue.in, including all sub-domains, mobile-optimised versions, and any associated applications.

"REVVOGUE IP" has the meaning ascribed to it in Clause 13.1.